Reference

How nusantartoto Handles Your Personal Data

This privacy policy explains what information we collect when you open an account or use any part of the lobby, and how we store, use and protect it.

Account data protectionDANA, OVO, GoPay payment privacyCookie and session controlsYour right to access your dataClear data retention periods
nusantartoto How nusantartoto Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply SSL encryption across every account page, payment entry screen, and session token exchange. Your payment credentials — whether you deposit via DANA, OVO, or GoPay — are never stored in plain text on our servers. Here is a breakdown of how we handle the four key areas of your data.

Cookie and Session Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these through your browser at any time without losing your account data.

Account Security and Access

Login attempts are monitored. If an unfamiliar device tries to access your account, an OTP is sent to your registered contact before access is granted — this applies whether you log in from Jakarta or anywhere else.

Data Retention and Deletion

Active account data is held as long as your account is open. When an account is closed, most personal data is removed within the period required by applicable local law in Indonesia.

Requesting Changes to Your Data

You can request a correction, export, or deletion of your account data via live chat or email. We will confirm the action taken and any constraints that apply under local law.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data we hold on your account, our support team handles those requests directly. You do not need to submit a legal form — a message through any of the channels below is enough to start the process. We aim to respond to data requests within a reasonable timeframe and will confirm receipt once your request is logged.

Live Chat Start a chat from the lobby at any time. Identify yourself with your registered account email and describe the data request clearly.
Email Support Send your data request to our support email. Include your account username and the wallet type — DANA, OVO, or GoPay — linked to your account.
Account Help Desk Log in to your account and use the help section to submit a formal data query. This creates a ticket number you can track for status updates.

Common Questions About Your Privacy

These are the questions we get most often from people checking how their account data is handled. If your question is not here, contact support through live chat or the help desk in your account.

We collect your name, email address, and the wallet identifier for DANA, OVO, or GoPay linked to your account. Device and session data is also logged for security purposes.

Payment data is passed only to the processor needed to complete your transaction. We do not share your DANA or OVO wallet details with advertisers or unrelated third parties.

Send a request via live chat or email with your registered account username. We will compile a summary of the data we hold and send it to your account email within a reasonable period.

Yes. Contact support and request a deletion. We will remove your personal data where no local legal obligation requires us to keep it, and we will confirm what was deleted.

Session cookies maintain your login state. Preference cookies save lobby settings like language and last-visited section. You can clear both from your browser without losing your account or wallet links.

Most personal data is removed after account closure. Records required by applicable local law in Indonesia may be kept for the minimum period that law specifies, then deleted.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.